VIPA is an online streaming service where users can watch quality programs from Thai PBS and licensed international shows in up to 4K resolution. It is available anytime, anywhere, with no advertisements or additional fees.

In addition, VIPA offers accessibility features to enhance the viewing experience and promote equality in accessing information, such as Closed Caption (CC), Audio Description (AD), and full-screen Big Sign language for the deaf. It also provides engaging articles to broaden viewers’ perspectives.

Users can access VIPA from abroad; however, some content may not be available due to copyright restrictions or distribution agreements limited to Thailand only — for example, certain international documentaries or TV series.

Users can enjoy VIPA on various devices as follows:

Due to current technical limitations, the VIPA team is developing a download feature for offline viewing. Any updates or changes regarding this feature will be announced in the future.

If your mobile device is connected to the same Wi-Fi network as your Smart TV, you can cast the video by selecting the desired program’s player and tapping the Cast icon to project it onto your TV screen.

You can download the VIPA application on your Smart TV through the following providers: Android TV, Apple TV, Samsung TV, and LG TV. Simply go to the Store page on your Smart TV, search for “VIPA,” select the app named “VIPA,” then download and install it to start using the service as usual.

VIPA is committed to inclusivity, ensuring that all viewers can access and enjoy content equally through the following accessibility features:

If the program you’re watching offers any of these special services — Big Sign, CC, or AD — you can activate them directly from the menu icons on the player screen.

The membership system enhances your viewing experience on VIPA, providing more enjoyment and exclusive privileges through the following services:

• Members can watch dramas, series, documentaries, live sports broadcasts, and access exclusive features available only to members — such as 4K quality, VIPA LIVE, VIPA Exclusive, and international licensed content.

• Members can share opinions and give ratings on their favorite content.

• VIPA Family members can collect points from various activities — such as watching programs, sharing content or articles on social media — to redeem souvenirs or join exclusive events.

• VIPA offers a Smart Recommendation system that suggests content tailored specifically to your interests.

• Members receive updates, new program announcements, and special activity invitations from VIPA before anyone else.

Members can earn VIPA Points according to the conditions specified in the VIPA Family menu.

Points can be collected through various activities such as logging in, continuous video watching, sharing videos or articles, writing reviews, and reading articles.

If you encounter problems such as video lagging, app download failure, black screen, screen rotation errors, or frozen images, you can perform the following basic troubleshooting steps:

1. Check your internet connection

   • Reset your internet signal (turn it off and on again, or switch to another network such as Wi-Fi / 4G / 5G).

   • It is recommended to use a LAN cable connection (if possible) for better stability.

   • Alternatively, try switching to a different internet network.

2. Refresh the application

   • Close the application completely (Kill App) and reopen it.

   • If the issue persists, try restarting your device.

3. Update the application version

   • Go to Settings → Developer Information to check the current version of the application.

   • Check and update to the latest version via the App Store (iOS) or Google Play (Android).

If users still experience issues after performing the basic troubleshooting steps, they can contact the VIPA support team through the following channels:

Additional Tips

• Sending a screenshot or a short video clip of the issue will help the team investigate and resolve the problem more quickly.

• Please provide your device model, operating system (iOS/Android), and VIPA app version each time you contact the support team.